Retail

Retail 

Microsoft Dynamics 365 for Retail 

By leveraging Microsoft Dynamics 365 Retail, modern day retail businesses can facilitate new purchasing options for their customers. This includes shipping from stores, and click & collect. Above all, Dynamics 365 helped retailers realize the vivacity of mobile point of sale solutions and contactless payment options, particularly due to global breakout of COVID-19 pandemic. It helped them ensure safe and secure shopping experiences for both customers and sellers alike. 

To reclassify Retail Business and assist organizations with progressing with innovative capacities, Microsoft Dynamics 365 has announced some changes.  

“Dynamics 365 Retail is now Dynamics 365 Commerce”

Now, you can make the most of this inventive solution to drive extensive omnichannel trade across your available, call focus, administrative center, and arising channels proficiently. 

Dynamics 365 Retail offers

Active Customer Engagement

As a retail business administrator, you can give your customers the option to purchase whenever, wherever on any device. You can offer them consistent engagement across both online and offline channels.  

360-degree Customer View

It permits you to exceed client assumptions and assemble reliability. You can have a thorough perspective on the entirety of your clients on a brought together stage, address their requirements, hold client connections over the long haul. 

Unified Commerce

Dynamics 365 for Retail comes with an integrated commerce platform that enables retail businesses to grow your business and scales to their needs across both conventional e-commerce, and evolving shopping channels.   

AI-driven Intelligence

AI capabilities built in Microsoft Dynamics 365 Retail helps retail companies improve customer experience, drive better ROI, and optimize their business practices.

Advanced Retail Store

You can witness streamlined operations, create personalized and consistent retail commerce experiences, along with integrated back-office operations.  

Additional Capabilities of Dynamics 365 Retail

On a bigger picture, Dynamics 365 Retail offers the strength and dexterity to drive accomplishment for retailers pushing ahead. Likewise, with persistently changing and testing client interest, Microsoft is committed to enabling these associations with required innovation improvements. 

Moreover, connecting with certified Microsoft Dynamics Solution Providers can help you comprehend additional capabilities to scale your retail business.  

It includes:

  • Updates to Dynamics 365
  • Microsoft Dynamics 365 Sales
  • Microsoft Dynamics 365 Customer Service

These capabilities help retailers better engage both B2B and B2C customers and deliver user-friendly purchasing options. Close integrations of Microsoft Dynamics 365 applications enable retailers to curate self-service purchasing options for business accounts.  

Connect with a Microsoft Dynamics Solution Provider

Interestingly, grabbing consultations via Microsoft Dynamics 365 experts or even Business Central Consultants, you can come across other Retail solutions that are orchestrated to work together. For instance, Dynamics 365 Commerce, Dynamics 365 Customer Insights, Dynamics 365 Supply Chain Management, and Dynamics 365 Fraud Protection help businesses streamline omnichannel operations, providing near real-time solutions for managing inventory, reducing fraud risk, and creating new customer services.  

NavisionIndia, is an accredited and renowned Microsoft Dynamics Solution Provider, who can let you improve customer services and retain your customers’ interest in the long run by leveraging the core capabilities of Dynamics 365 Retail. You can connect with our consultants and make the most of their expertise and experience to drive your business benefits.  

For detailed information on Dynamics 365 Retail, write to us at info@navisionindia.in  Or Schedule A Demo