Support
Business Central Support
Being a certified Microsoft Dynamics 365 Business Central partner, we provide extensive Dynamics 365 Business Central support and services to guide the users and assists our clients in making the most of the application. Our experienced Dynamics 365 Business Central Support consultants offer industry-specific expertise to help the users grab new business opportunities and achieve greater dimensions. At Navision India , we aim at delivering efficient customer service to solve any issue occurring post-implementation as well.
Our Key Areas of Business Central Support cover:
Technical Support
Accredited among the leading Microsoft Dynamics 365 Business Central partners, assisting each customer with technical support as requested by the administrator is our priority. We extensively offer the first line of support to prioritize, investigate, and resolve mission-critical business operations issues.
We work closely with our clients to deliver the best-suited solutions across:
- Architecture design development
- Missing Permissions
- Missing Setup
- Deeper Troubleshooting
- SQL Server Maintenance (backups, database integrity checks, index rebuilding, reorganization, database statistics updates)
Offering 24×7 Dynamics 365 Business Central Technical Support, we ensure that our clients get everything to solve errors from field validation, posting routines, and other codes as well.
Functional Support
At Navisionindia, you can find a dedicated team of experienced and astute Business Central Consultants, who would offer their deep industry expertise in the application to help you adapt to the Business Central Environment. We aim at equipping our clients with inventive tools and solutions required to optimize core business operations.
Our extensive functional support across Dynamics 365 Business Central includes:
- Planning the Deployment
- Design the Application
- Review and resolve support issues
- Software Development
- Security Implementation
- Suggesting Solutions
- Configuring Additional Tools/ Services
- Ensuring Customer Satisfaction
Moreover, Our Dynamics 365 Business Central Consultants offer remote deployment services that guarantee you a quick, trouble-free deployment, higher ROI, and great savings.
24 x 7 Support
We are open to deliver Microsoft Dynamics 365 Business Central Support Services for 24 hours a day and 7 days a week. This includes server monitoring, performance audit, database support, adaptive and preventive maintenance, workload analysis, modification adjustment, technical and functional upgrades.
Business Process Re-engineering
Our accredited team of developers can help you customize your D365 application to fit in the best interest of the business and steer greater operational efficiency. Whether it is a custom layout, fields, modules, process, or function, we ensure uncompromised support service at all levels.
Moreover, you can take full advantage of Microsoft Dynamics 365 Business Central by adding applications as your business grows for greater scalability. In such a case, you can connect with our experts, who look after the most common needs and offer a range of Dynamics 365 Business Central add-ons to best serve the purpose.
Managing Accounts
Our highly experienced account management team ensures that our clients are up-to-date with the latest developments regarding Dynamics 365 Business Central system. Your account manager can connect with our team for quick knowledge transfer and change requests as and when required.
Industry Expertise
Being in the field for more a substantially long time, we have gained recognition in delivering robust solutions across Dynamics 365 applications and handled closely every mission-critical issue. Whether it is finance, distribution, service management, or projects, you can sit back and relax when you deal with our account managers and specialists. Offering industry-based expertise across Microsoft Dynamics 365 Business Central, we aim at offering value-based support services to help you optimize holistic business performance.
Training
Training is vital and indispensable if you want to get the most out of Dynamics 365 Business Central. Not only it is time-saving but assists in performing some ‘specific’ tasks without much hassle. At Navisionindia, you can ask for multiple helpful resources, experts’ consultations, and industry-centric solutions across Business Central to execute the business vision. Particularly, we help you comprehend the cloud-based business management solution system and use it the best way you can.
As a dedicated Microsoft Dynamics 365 support services organization, we offer complete Dynamics 365 Business Central support 24×7 from functional to new feature development.
Some of its key features are:
Release Plans
An overview of upcoming and recently released capabilities in Business Central and other Microsoft Dynamics 365 applications.
Business Functionality
Functionality in the default version of Business Central.
Development in the AL Language
Helps in extending and customizing Business Central using the native AL language.
Administrative Tasks
Administration of Business Central online.
Business Central Security
Helps in understanding and improving the security of Business Central.
Additionally, it covers support for:
- Support for NAV to Dynamics 365 Business Central
- Compliance
- Performance
- Support for EDI
- E-commerce Interface
- Fix Support and Troubleshooting
- Integrating with Business Central via web services
- Release, Patch, and Upgrade Management
- Development Support
- Enhance Reporting & Dashboards
- Global Products
- Business Critical Support
- End-user and Administrator Training
- Expand System Functionality
Moreover, you can avail of extensive Dynamics 365 Business Central support from us as per:
- Number of support and service hours you need annually
- Level of proactive monitoring and system maintenance
- Release management and upgrade services requirements
